Accessibility Statement
Our commitment
MyGrowCommunity is committed to making our platform accessible to as many people as possible, including people with disabilities. We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA across every page of the site.
Accessibility is not an afterthought. It ships in the same code review as every other change we make.
Conformance status
WCAG 2.1 Level AA â target compliance.
The site is designed and coded to meet WCAG 2.1 AA success criteria. We test with:
- Screen readers: VoiceOver (macOS + iOS), TalkBack (Android), NVDA (Windows), JAWS
- Keyboard-only navigation â every feature reachable and operable without a mouse
- Zoom â the site remains usable up to 400% zoom without horizontal scrolling
- Reduced motion â users who set `prefers-reduced-motion` see no animations, and the hero video freezes on a still frame
- High contrast mode â Windows High Contrast and macOS "Increase contrast" are both supported
What we've done
- Skip-to-content link on every page â press Tab once to jump past the nav
- Visible focus indicators on every interactive element (2.4.7)
- Semantic HTML â proper landmarks (`<main>`, `<nav>`, `<header>`, `<footer>`) so screen readers can navigate by region
- Text alternatives on non-decorative images (`alt` attributes)
- Form labels associated with every input via `<label for>` or `aria-label`
- Color contrast â body text meets 4.5:1 minimum; large text meets 3:1
- Touch targets âĨ 44Ã44 CSS pixels on mobile
- Language declared â `<html lang="en">` on every page
- Viewport scaling allowed â pinch-to-zoom is never disabled
- No auto-timeouts without warning
- Motion respect â the entire scroll-animation engine (bloom effects, video hero, ambient float) is gated behind `prefers-reduced-motion`
- Print styles â pages print cleanly with URLs revealed for footnotes
Known limitations
We are honest about where we're not yet perfect:
- User-generated content â we cannot control the accessibility of listings, comments, or messages that other members post. We encourage all members to add alt text to their listing photos (a labeled field is provided).
- Legacy pages â a handful of internal admin tools have not yet been fully audited. Every user-facing page has.
- Video captions â our decorative hero video has no sound and no dialog, so captions are not required. Any video with speech we add later will include captions.
How to report an issue
We take accessibility feedback seriously. If any part of the site is unusable, hard to reach, or triggers an assistive-technology problem, please tell us:
- Email: [accessibility@mygrowcommunity.com](mailto:accessibility@mygrowcommunity.com)
- What to include: the page URL, the assistive technology you use (if any), and what happened
We aim to respond within 5 business days and to correct issues that fail WCAG 2.1 AA within 30 days of a verified report.
Technical standards
Built to comply with:
- WCAG 2.1 Level AA â https://www.w3.org/TR/WCAG21/
- Section 508 of the U.S. Rehabilitation Act â https://www.section508.gov/
- ADA Title III â the Americans with Disabilities Act, as applied to consumer websites
- EN 301 549 â European accessibility standard for ICT products
Enforcement
If you have escalated an accessibility issue to us and are not satisfied with the response, you may:
- File a complaint with the U.S. Department of Justice under ADA Title III
- File a complaint with the Federal Trade Commission for deceptive accessibility claims
Formal review dates
This statement is reviewed and updated at least every 12 months, and always after any substantial redesign.
_Statement last reviewed: August 16, 2026_