Cancel or change your subscription
You can cancel or change your Grower Plus, Grower Pro, or Organization Plus subscription at any time from your billing page.
Cancel
1. Log in and go to /billing
2. Click "Manage in Stripe" — you'll land in Stripe's secure Customer Portal
3. Click "Cancel subscription"
4. Confirm
Important: cancellation takes effect at the end of your current billing period. You keep all your tier perks (extra listings, free boosts, premium dashboards, badge) until that date.
Switch tiers (upgrade or downgrade)
Same path:
1. Go to /billing → Manage in Stripe
2. Click "Update plan"
3. Pick the new tier
4. Stripe automatically prorates the difference
Upgrades take effect immediately, and you're charged the prorated difference on your next invoice. Downgrades take effect at the end of the current period — you keep the higher tier until then.
Switch between monthly and annual
Same portal. Annual saves roughly 17% versus 12 monthly payments. If you switch mid-month, Stripe prorates the credit toward the new plan.
What happens to free boost credits when I cancel?
Free monthly boost credits expire when your subscription ends. If you cancel on the 15th of the month with billing through the 14th of the next month, you can use your boost credits any time before the 14th. After that, the perk turns off until you re-subscribe.
Re-subscribing later
You can re-subscribe at any time. Your account history (listings, transactions, reviews, profile) stays exactly as it was — only the tier perks toggle off and back on.
Need help?
If the Customer Portal isn't loading or you need a manual cancellation, open a support ticket with the subject "Cancel my subscription" and our team will handle it within 1 business day.
Still need help? Open a ticket.
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